Dear advanced students,
have a look at the samples of formal letters of complaint below to help you with your homework ( writing a letter of complaint to a hotel where you stayed, check useful structures in the writing a formal letter section of your books, File 5)
http://www.oxforddictionaries.com/words/letters-of-complaint
http://www.ompersonal.com.ar/OMWRITE/personal/unit49b.htm
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