Hi everybody!
Finally we are not doing the letter this weekend, I had no time to explain how to write a formal letter in this lesson so you will write it next week after my explanation on Tuesday.
Write a complaint letter, you can choose between these options:
Task on the book (you have instructions and tips there)
Complaint to a landlord
Tips: Since you will continue to associate with these people, your letter needs to accomplish its purpose without destroying the relationship. Tact is important. Be direct, but respectful. If you feel you must take legal action, do not mention it until other measures appear to be failing.
Complaint about a delay in an order of a product that besides is faultyTips: When the time goes beyond the standard "six to eight weeks for delivery," you may need to send this letter. Be aware that a friendly reminder usually works better than criticism in these cases.
You should follow the structure of formal letters that we saw in class( the same you used to apply for a job).
You can have a look at the samples in the link to get some ideas. http://www.io.com/~hcexres/textbook/complnt.html
Don´t forget that writing is the only way for you to improve your writing, therefore do it!
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